MAKE A BOOKING
When making your booking you must enter the following code “0000” in order not to be asked for a deposit
If you are having trouble making your booking, please call us on 01245 808280.
We look forward to seeing you!
Our booking system allows you to book your FREE consultation, single or course of treatments, add multiple treatments or additional people, you can also make a Groupon, Activity Superstore or Red Letter Day booking and enter the Voucher Security Code for yourself or multiple people.
Our goal is to provide you with quality treatments in a timely manner. In order to do so we have had to implement an appointment/cancellation policy.
This policy enables us to better utilise available appointments for you, our clients.
Your appointment time will be specially reserved for you, should you be unable to keep your appointment we would appreciate a minimum of 24 hours’ notice. Failure to give us adequate notice will result in a charge for the time and/or full prepayment of your next booking which will be non-refundable.
COVID 19 NEW WORKING PROTOCOL
High use areas will be disinfected between each client
Treatment Rooms including equipment will be sanitised after each client
We will only have 1 client per Therapist
Please be on time for your appointment
Please follow the social distancing rules and keep 2 metres apart
Please follow the “Flow Through arrows” on the floor, we now have a one way system
Please ensure you exit through the back door
Each client will be required to take a temperature test
Each client will be required to use our hand sanitizer
Please bring as little as possible in the way of personal belongings
We are not able to provide toilet facilities, please ensure you go before you leave for your appointment
We are not able to provide refreshments or water, please bring your own bottle of water
DUE TO COVID19 WE ARE CURRENTLY ONLY ABLE TO PROVIDE 30 MINUTES BACK NECK & SHOULDER MASSAGE.
When making your booking, please ensure you enter your 10 digit Groupon Security Code into your booking under notes. We cannot accept or confirm bookings without the Security Code.
PLEASE BE AWARE YOU CAN ONLY PURCHASE 1 GROUPON VOUCHER FOR YOURSELF AND ONE AS A GIFT. WE HAVE THE RIGHT TO REFUSE YOUR GROUPON VOUCHER IF YOU HAVE PURCHASED MORE THAN ONE IN A YEAR.
MASSAGES CAN ONLY BE BOOKED TUESDAY TO SATURDAY BETWEEN THE HOURS OF 2.00PM AND 4.00PM. WE CANNOT ACCEPT YOUR GROUPON MASSAGE BOOKING OUTSIDE OF THESE HOURS.
We cannot be held liable if you turn up and your booking has not been accepted due to non-adherence to our booking terms and conditions. Many thanks for your co-operation.
Groupon Facials can be booked at anytime during normal working hours.